This policy explains what information Genx ("the app", "we") handles when you use it, and the choices you have. The short version: your generated content lives on your phone, we don't sell data, and offline mode sends nothing anywhere.
1. Information we collect
- Account information. When you sign in with Google, we receive your name, email address, and profile photo through Firebase Authentication. This is used only to identify your account and secure access to online generation.
- Content you submit for generation. In online mode, the text you enter in template fields is sent to our server and processed by our AI provider (OpenAI) to produce your result. We do not store your prompts or generated content on our servers.
- Usage limits data. To keep the service fair, we store a per-account counter of how many generations you run per hour. It contains no content — only a count and a timestamp.
- Crash and diagnostics data. The app uses Firebase Crashlytics to collect crash reports (device model, OS version, technical state at the time of a crash) so we can fix bugs. Crash reports do not include your generated content.
2. What stays on your device
- Your history. Every generation you save is stored locally on your phone, in the app's private storage — never uploaded to our servers. Deleting an item, clearing history, or uninstalling removes it.
- Your settings. Preferences such as dark mode, favourites, and AI mode are stored locally.
- Offline mode, entirely. In on-device AI mode, generation happens completely on your phone. No text, prompt, or result leaves the device.
3. How content is processed in online mode
Online generations travel from your phone to our secure server, which verifies your sign-in, applies content-safety checks, and forwards your request to OpenAI for processing. OpenAI processes this data as our service provider; their policy is at openai.com/policies/privacy-policy. Prompts may also be checked by an automated moderation system to block unsafe content. We do not use your content to train AI models.
4. What we don't do
- We do not sell or rent your personal information to anyone.
- We do not show ads or share your data with advertisers.
- We do not read, store, or build profiles from your generated content.
5. Data retention and deletion
Account information is kept while your account exists. Usage counters expire continuously. Your content history exists only on your device and is under your control at all times. To delete your account and its associated data, contact us at the address below or use the sign-out and uninstall options in the app.
6. Security
Online requests are encrypted in transit (HTTPS). API credentials are held in Google Cloud Secret Manager on our servers — never inside the app on your phone. Access to online generation requires a verified sign-in.
7. Children
Genx is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
8. Third-party services
Genx relies on the following processors: Google Firebase (authentication, crash reporting, infrastructure — privacy details) and OpenAI (AI generation and content moderation in online mode).
9. Changes to this policy
If we change this policy, we will update the date at the top of this page. Meaningful changes will be highlighted in the app or on this site.
10. Contact
Questions or requests about your data: support@genx.cool
These terms are an agreement between you and Genx ("the app", "we") about your use of the app and its services. By installing or using Genx, you agree to them. If you don't agree, please don't use the app.
1. What Genx is
Genx generates written content — letters, documents, posts, creative writing — from templates using artificial intelligence, in an online mode (processed via our server and AI provider) and an offline on-device mode. The service is provided for personal and business writing assistance.
2. Your account
Online generation requires signing in with a Google account. You are responsible for activity under your account. You must provide accurate information and keep access to your account secure. We may suspend accounts that violate these terms.
3. Acceptable use
You agree not to use Genx to:
- generate sexually explicit content, or any sexual content involving minors;
- generate content for illegal activity, harassment, hate, or violence;
- attempt to bypass, probe, or disable the app's safety filters, rate limits, or security measures;
- access the service by automated means, resell it, or interfere with its operation for other users;
- misrepresent AI-generated output as sworn, certified, or professionally authored where that matters legally.
Requests that violate these rules may be automatically blocked, and repeated violations may lead to suspension.
4. Your content and ownership
You keep whatever rights you have in the text you enter. To the extent permitted by law, we claim no ownership over your generated results — what you create with Genx is yours to use. You are responsible for how you use generated content, including checking it before relying on it or sending it to others.
5. AI-generated content — important limits
AI output can be wrong, incomplete, or inappropriate for your situation, even when it sounds confident. In particular:
- Legal-style documents (notices, agreements, complaints) generated by the app are drafts, not legal advice. Have important documents reviewed by a qualified professional.
- Factual claims in generated text should be verified before use.
- Generated content may resemble other content generated for other users from similar inputs.
6. Fair usage
Online generation is subject to hourly usage limits per account, and requests pass through automated content-safety checks. These exist to keep the service available and safe for everyone, and we may adjust them.
7. Availability and changes
We work to keep Genx available, but the service is provided "as is" and "as available" — online mode depends on third-party AI providers and may be interrupted, changed, or discontinued. We may update the app, templates, and features over time.
8. Limitation of liability
To the maximum extent permitted by law, Genx and its creators are not liable for indirect, incidental, or consequential damages arising from your use of the app, or for decisions made or documents sent based on generated content. Where liability cannot be excluded, it is limited to the amount you paid for the service (currently: nothing, as the app is free).
9. Privacy
How we handle your data is described in the Privacy Policy above, which forms part of these terms.
10. Termination
You can stop using Genx at any time by signing out and uninstalling. We may suspend or terminate access for violations of these terms, particularly the acceptable-use rules in section 3.
11. Governing law
If something ever goes wrong, write to us first — we'd much rather sort it out with you directly and fairly. These terms are governed by the laws of the place where Genx is operated.
12. Contact
Questions about these terms: support@genx.cool
These documents are provided as templates and general information, not legal advice. Have them reviewed for the laws that apply to you before publishing.